Job Opportunities

Appointment Center Representative

DBS, a regional leader in the foundation repair, waterproofing, insulation and, concrete industry, is looking for a Full-Time Appointment Center Representative to join our growing team. Our purpose is to create lasting WOW relationships with our employees and customers while providing permanent home performance solutions. We care deeply for and strive to build a long-term relationship with each customer. At DBS we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

 

What We Would Provide You

  • A trusting, respectful, and fun culture
  • The best tools and training to get the job done the right way
  • A solid pay and benefits package
  • A team you can be proud of –
  • Opportunities for professional growth   

What You Would Do

  • Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues
  • Provide tactical support to other departments of the company
  • Keep customer records and database current
  • Communicate with customers to ensure their satisfaction with our work
  • Provide customers with a remarkable experience

What We Need for this Role

  • Experience in the customer service field
  • Exceptional telephone and interpersonal skills
  • Proficiency in computer programs and apps

 

If you pride yourself on providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.  We'd love to hear from you!

If you are a born leader with a great work ethic who values quality work, customer service, and a company who will appreciate you and offer you year-round employment, look no further. We would love to speak with you today about this opportunity. Please respond via email or the form below. For more information about our company, visit www.dbsrepair.com

In response to federal requirements for drug-free workplaces, and in keeping with the company’s concern for the health and safety of its employees, the company has instituted this Drug-Free Workplace policy. The company is committed to maintaining a safe workplace, free from the influence of drugs.

The company may require any employee or job applicant to submit to a blood, breath, and/or urine test for drugs or alcohol, in the following circumstances: Post Offer, Post Accident, Random and with Reasonable Cause.

Vision: "A world where every family lives in a healthy, safe and comfortable home!"

Mission: "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!"

Values: "Commitment, Integrity, Respect, Teamwork, and Opportunity!"

For more information about our company, visit www.DBSrepair.com. EOE

 

Additional Information

Job Type: Full-time
Experience: Experience Required

Contact Information

Name: Kelsey Anderson
Phone: 1-218-403-1022
Email: [email protected]

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our service area

We serve the following areas

WisconsinMinnesota Our Locations:

Dr. Energy Saver Solutions, A Service of DBS
5116 Jean Duluth Road
Duluth, MN 55803
1-218-755-7972
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